If you have been on the internet recently, then it is likely that you have heard the various conspiracy theories stating how Apple slows down their products to force their customers to buy the newer versions each year. Today, however, Apple decided to take things public, leaving many in shock.
On Wednesday, the company came forward by stating that they had secretly been throttling their customers older iPhones. According to the company, such slowing down of iPhones was done for good reason: to prevent the older devices from shutting down unexpectedly. In order to do this, a software feature was released earlier in the year in order to cause phones to slow down. In turn, they were supposedly offsetting issues with the aging batteries contained inside of the phone, according to CNet.
Furthermore, they insisted that aging batteries can cause worse issues to occur when the charge is low or the temperature is cold. Oftentimes, as with most other devices, the battery also loses its ability to charge. Such issues were vastly reported for the iPhone 6 and 6S just last year. When the processors on those devices attempted to go at higher speeds, the batteries couldn’t handle it. In turn, the phones would entirely shut down.
“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices,” Apple explained to CNBC.
“Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.”
To continue, Apple explained, “Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.”
As Vice points out, to make matters much worse for Apple customers, the batteries are nearly impossible to replace. Apple also discourages third-party repair by voiding your warranty if you don’t go through their tech services. One visit to Apple’s support site shows that this service doesn’t come free of charge, or even cheaply. At a whopping $79 dollars per appointment, and additional costs added in certain cases, it can be quite expensive.
Of course, once again, you have the right/ability to change the battery yourself…..if you are brave.
Throttling devices isn’t entirely a tragedy or anything, however, wouldn’t it be nice of Apple to have told their customers they did this when they did it? It’s safe to assume that a large number of people have probably replaced their pricey devices with newer alternatives, after noticing a considerable decrease in the speed of their phone. At least now the so-called ‘conspiracy theorists’ can lay down their tin-foil hats and breathe easy that they aren’t crazy.
Featured image via Time